A handy checklist to make sure you’re ready to connect — from unpacking your modem to getting online for the first time.
Understand how long it takes to get connected, from signup to activation, and what can affect your installation timeline.
A step-by-step guide to setting up hardware supplied by us, including how to connect and configure your modem or router.
What the lights on your modem mean — and how to use them to check your connection status or troubleshoot issues.
Instructions and tips for setting up a BYO modem on our network — what to check and how to configure it correctly.
Here’s what to expect when your service goes live — when to plug in your modem and how to know when you're connected.
